Posted tagged ‘OfficeJet 4160’

Paper Jam when Printing from Outlook

January 29, 2009

So, everytime my boss printed from Outlook 2007 to his HP DeskJet 4160 it would start to process the print job and then report a paper jam. It would print from other Microsoft Office applications. The long and short of it is somehow (probably my boss’ fault) the paper type and paper size settings in the Page Setup | Memo Style of Outlook 2007 was changed to Custom. Changing this back to letter resolved the issue.